Navigate Unemployment

Unemployment  Insurance Benefits

The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance program, providing temporary assistance to unemployed Massachusetts workers.
Unemployment insurance (UI) provides benefits to Massachusetts’ workers who are unemployed through no fault of their own. UI is just that: insurance. It is a temporary income protection program for workers who have lost their jobs and who are able to work, available for work, and are looking for employment.

Funding for UI benefits comes from contributions paid by the state’s employers; no deductions are made from workers’ salaries. Employers pay quarterly contributions to the Massachusetts Department of Unemployment Assistance (DUA). Each employer’s contribution rate is based upon that employer’s experience with layoffs and the UI benefits paid to former workers who collected during the prior year. This is why your employer may choose to protest your claim for benefits, particularly if you left your job voluntarily or were fired for good cause.

The Massachusetts Unemployment Insurance Law (Chapter 151A of the General Laws of the Commonwealth) governs the UI program. Legislation passed by the state’s House of Representative and Senate, and signed into law by the Governor may change certain sections of the law from time to time. In many respects, the state’s UI law must also conform to federal law governing unemployment insurance nationally. Copies of the state law are available online, in most libraries, and at all One-Stop Career Centers.


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Job Search Skills

A great overview of how to look for employment, this category has general workshops that focus broadly on finding you the right career.


Resume workshops focus specifically on formatting your work history and skills in a way that best suits your desired area of employment.


Learn more about making business connections with others, and how to use these relationships to help find a job.


These workshops will help give you the confidence you need to have a successful interview by allowing you to practice with experts and to rehearse common interview questions.

Career Exploration

If you’re looking to change your career and find something new, these workshops help you to discover the types of jobs that you may be suited for.

Computer Workshops

Computer workshops give you the basic skills you need to use this vital tool in the modern workforce.

Social Media

Learn about different social media sites and how they can open up employment opportunities.

Financial Health

Financial Health workshops will help you gain confidence in your finances and understand how this effects your employment situation.